What if I am out when my goods are delivered?

If you are out when your goods are delivered, the courier will leave a card with instructions for arranging an alternative, more convenient delivery date. Customers receiving a delivery by post will receive a card with instructions for either collecting the order or re-arranging delivery.

Other questions in this section:

How soon will my goods be delivered?
How much is delivery?
Can I have an order delivered to a different address than my home?
Do you deliver to Ireland?
Do you deliver to BFPO addresses?
Can I change my delivery address after I have placed my order?
How are refunds credited?
I've ordered a copy of montage and it hasn't arrived - why is this?
How can I recycle my packaging and old products?
Do you offer Next Day Delivery?