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Once you have placed your order with us, we are unable to change any of the information you have given us, as most orders are despatched from our warehouse. If there is no-one to sign for your delivery, you will be left a card from either our courier or the Post Office inviting you to re-arrange delivery. Please check your confirmation email for the status of your goods before contacting us. Should you need to change your details, for example you have moved house, you can change your details online using the 'My Account' pages. Log in, select the 'Change Details' option, and the new information will be updated within 24 hours. Please note that any orders placed before changes are made will use your old details.